Summary Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities Provides quality customer service to customers by providing one on one attention to detail. Understands and applies knowledge of basic patient transport concepts, infection c

1. Delivers and retrieves a variety of equipment (including but not limited to Beds, wheelchairs, stretchers, IV Poles, formulas, over bed tables, cardiac chairs, monitors, thermometers, pumps), supplies, flowers, food items, specimens, medical gases, and other items according to dispatcher or dispatch systems, to patient care areas in support of the SLA to ensure the con

At Stony Brook Medicine, our Patient Access Supervisor is responsible for ED Registration Patient Traffic Control. This is a leadership role supporting patient throughput, patient experience, revenue cycle and regulatory requirements. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and

At Stony Brook Medicine, our Patient Access Supervisor is responsible for ED Registration Patient Traffic Control. This is a leadership role supporting patient throughput, patient experience, revenue cycle and regulatory requirements. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and

1. Service Excellence Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "Is there anything else I can do for you?" customer service excellence pledge. 1.1 Interacts with patients, families/friends, physicians

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

1. Manages Call Center operations, formulating and implementing operating policies, programs, and procedures (including scripting) to measure and drive operational performance. 2. Participates in the selection, training, and motivation of employees; makes effective recommendations regarding hiring, terminations, discipline, and changes in employment status. 3. Conducts re

1. Ensures the patient's safety and dignity during their assigned shift. 1.1 Maintains continuous visual contact with the patient at all times. 2. Practices proper communications and customer relations skills to ensure patient satisfaction. 2.1 Identifies self to the patient's assigned nurse and receives report on the patient, at all times. Qualifications EDUCATION High S

1. Service Excellence Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge. 1.1 Interacts with patients, families/friends, physicians and staff, in a helpful, courteous, plea

Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demonstrates and promotes service excellence at all times. Job Responsibility Obtains all financial demographic information from the discharge planner for the organization, as

Job Description PT 22.5 hrs 11p 7a Answers and routes calls received by the Hospital's main telephone, paging and/or doctor's answering systems. Performs miscellaneous clerical and receptionist duties. Job Responsibility Answers and routes calls received by the main telephone, paging and/or doctor's answering service systems. Provides callers with general location and ope

1. Registration Initiates and completes patient visit information in accordance with YNHH department protocol. 1.1 Collects necessary patient demographic and insurance information when completing the registration process. 2. Scheduling Accurately and promptly schedules patient appointments per department standards. 2.1 Schedules patient appointments by obtaining all neces

Job Description PT 7.5hrs Saturday 7a 3p Assists in performing a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Job Responsibility Assists in performing pre registration and registration duties; Obtains necessary demographic and insurance information and enters data into com